Apple

Apple Certification refers to the certification programs designed to create a high level of technical proficiency among Macintosh service technicians, helpdesk support, technical support, system administrators and professional users. Apple certification exams are offered at Prometric testing centers and Apple Authorised Training Centres.

Focusing specifically on Account Management and Deploying Mac OS X Server, this comprehensive reference provides in-depth information on Mac OS X Server's technical architecture. System administrators, IT professionals, and Mac enthusiasts will learn the details of how to deploy Mac OS X Server within a multiplatform, heterogeneous environment, and how to manage Mac OS X Server accounts. This is the second of two volumes certified by Apple Computer. Following the learning objectives of the Apple Certified System Administrator exam, this book is a perfect supplement to Apple's own training class and an in-depth technical reference for existing system administrators and engineers.

These certifications are designed for IT professionals who support Mac OS X or who perform Mac OS X desktop support and troubleshooting. This include helpdesk staff, systems administrator, srevice technicians and service desk personnel.

Apple Certified Help Desk Specialist (ACHDS)

This certification is created for helpdesk, service technicians, technical staff, and others who support Mac OS X clients or who perform Mac OS X troubleshooting and support in businesses, educational institutions and large enterprises.

Required Courses:

* Mac OS X Support Essentials v10.4 (Prometric exam: #9L0-401)

Apple Certified Technical Coordinator (ACTC)

This certification is design for entry-level system administrators who provide helpdesk support to Mac OS X users, as well as maintain the Mac OS X Server platform.

Required Courses:

* Mac OS X Support Essentials v10.4 (Prometric exam: #9L0-401)
* Mac OS X Server Essentials v10.4 (Prometric exam: #9L0-507)

Apple Certified System Administrator (ACSA)

This certification is catered for system administrators managing large multiplatform IT networks using Mac OS X Server and other Apple technologies. The ACSA program has been changed to offer individual more flexibility and is now focused on individual job functions. Each passed exam earns a specialization certificate and a specific number of credits toward ACSA certification, which requires a total of 7 valid (unexpired) credits.

Required Courses:

* Security Best Practices v10.4 (Prometric Exam #9L0-612)
* Directory Services Integration and Administration v10.4 (Prometric exam #9L0-611)
* Mac OS X Deployment v10.4 (Prometric exam #9L0-609)
* Xsan Administration v1.1 (Prometric Exam #9L0-610)

Hardware Certifications

These certifications are designed for individuals interested in becoming Macintosh desktop service technicians, helpdesk, desktop support, or Macintosh consultants who need all round experience in servicing hardware such as desktop macs and laptops.

Apple Certified Desktop Technician (ACDT)

This certification is designed for individuals interested in becoming Macintosh desktop service technicians, but also very useful for helpdesk officers, desktop support officers and others needing a comprehensive understanding of how Apple desktop operates.

Required Courses:

* Apple Desktop Service (Prometric exam #9L0-004)
* Mac OS X 10.4 Service and Support (Prometric exam #9L0-060)

OR

* Mac OS X Support Essentials v10.4 (Prometric exam #9L0-401)

Apple Certified Portable Technician (ACPT)

This certification is designed for individuals interested in becoming Macintosh portable service technicians, but also valuable for technical support staff, reseller service personnel who deal and maintain Macintosh portable hardware on a daily basis.

Required Courses:

* Apple Portable Service Exam (Prometric exam #9L0-206)
* Mac OS X 10.4 Service and Support (Prometric exam #9L0-060)

OR

* Mac OS X Support Essentials v10.4 (Prometric exam #9L0-401)




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